Terms of service

OVERVIEW

Welcome to Parachutes for Pets! The terms “we”, “us” and “our” refer to Parachutes for Pets. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of our website and Services, including all purchases made through our online store.

Please read these Terms carefully before accessing or using our Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your province or territory of residence, or that you have given us your consent to allow any minor dependents to use this site under your supervision.

To access certain features of the Services or complete a purchase, you may be required to provide information including your name, email address, billing information, shipping address, and payment details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, colors, textures, and product appearance may vary depending on your device settings and screen display.

Some products may have limited quantities and are subject to availability.

We reserve the right to modify, discontinue, or limit the quantities of any products or services at any time without notice.

We do not guarantee that product descriptions, images, or other content on the site are fully accurate, complete, reliable, current, or error-free.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase products from us.

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, unauthorized, or intended for resale.

Orders are not considered accepted until payment has been successfully processed and we have sent an order confirmation.

Please review your order carefully before submitting it, as cancellations may not be possible once processing has begun.

All purchases are subject to our Shipping Policy, Returns & Refunds Policy, and Purchase Options Cancellation Policy.

SECTION 4 – PRICING AND BILLING

All prices displayed on the website are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices, promotions, and product availability are subject to change without notice.

Shipping charges, taxes, and applicable fees are calculated at checkout and are the responsibility of the customer.

You agree to provide current, complete, and accurate billing and payment information for all purchases made through our store.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances outside our control.

Risk of loss and ownership of purchased items transfers to you once the order has been delivered to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, graphics, text, images, product listings, branding, and design elements, is the property of Parachutes for Pets or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content from this website without prior written permission.

SECTION 7 – THIRD-PARTY SERVICES AND LINKS

Certain content, products, or services available through our website may include materials or links from third parties.

We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites or services and assume no liability for them.

Your use of third-party services is entirely at your own risk.

SECTION 8 – SHOPIFY PLATFORM

Our store is hosted by Shopify, which provides us with the ecommerce platform that allows us to sell our products and services to you.

By using our Services, you acknowledge that Shopify is not responsible for transactions, purchases, customer support, or any issues arising from products purchased through our store.

SECTION 9 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy [LINK].

By using the Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

SECTION 10 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Parachutes for Pets, its directors, employees, affiliates, partners, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the website.

All products and services are provided “as is” and “as available” without warranties of any kind unless otherwise required by law.

SECTION 11 – GOVERNING LAW

These Terms and any disputes arising from your use of the Services shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the laws of Canada applicable therein.

SECTION 12 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

Changes will take effect immediately upon posting to the website.

Your continued use of the Services following any updates constitutes acceptance of those changes.

SECTION 13 – CONTACT INFORMATION

Questions about these Terms of Service may be directed to:

Parachutes for Pets
info@parachutesforpets.com
+1 (403) 499-8363
Calgary, Alberta, Canada